Terms of Service

Last updated: January 2025

1. Acceptance of Terms

By accessing or using tectm ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.

2. Description of Service

tectm is a construction contract administration platform that provides tools for managing payment claims, site diaries, variations, contract letters, and documents. The Service is provided on a subscription basis.

3. User Accounts

To access the Service, you must create an account. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorised use

4. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose
  • Attempt to gain unauthorised access to any part of the Service
  • Interfere with or disrupt the Service or servers
  • Upload malicious code or content
  • Violate any applicable laws or regulations

5. Your Data

You retain all rights to the data you upload to the Service. You grant us a limited licence to use, store, and process your data solely to provide the Service to you. We will not share your data with third parties except as described in our Privacy Policy.

6. Payment and Billing

Subscription fees are billed in advance on a monthly or annual basis. All fees are non-refundable except as required by law. We may change our fees upon 30 days' notice.

7. Termination

You may cancel your subscription at any time. We may terminate or suspend your account for violation of these terms. Upon termination, your right to use the Service will cease immediately.

8. Disclaimers

The Service is provided "as is" without warranties of any kind. We do not warrant that the Service will be uninterrupted, error-free, or secure. We are not responsible for any decisions you make based on data from the Service.

9. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues.

10. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, losses, and expenses arising from your use of the Service or violation of these terms.

11. Governing Law

These terms shall be governed by and construed in accordance with the laws of New South Wales, Australia. Any disputes shall be subject to the exclusive jurisdiction of the courts of New South Wales.

12. Changes to Terms

We may update these terms from time to time. We will notify you of any material changes by email or by posting a notice on the Service.

13. Contact

If you have any questions about these Terms of Service, please contact us.